Lacy helped us get our account set up for our new home. She was patient and went above and beyond to explain everything and also provide the manuals and details for the units that came with our home.

Jessica is always so helpful and friendly.

Jessica was precise and so very helpful. Sweet and very respectful thank you

Thank you Lacy for helping us!

Taylor was very helpful and patient. She was extremely polite. Took care of everything I asked

Taylor was very helpful when I needed to reschedule.

Lacy went above and beyond by taking my concerns seriously and scheduling a technician to come out and evaluate the issue with the water softener. Her attentiveness, reassurance, and willingness to help made a stressful situation much easier. This is what I call great customer service! Thank you, Lacy, for taking the time to listen and make sure my concerns were addressed.

Lacy is very pleasant and competent.

Lacy was such a helpful girl and so professional very happy with this company being a customer know for more than 10 years never a bad experience thank you

Helped right away with request

Lacy was great! I wanted to know how much things would cost before Culligan came to work on my water softener. She made sure to get back to me in a timely manner. Very nice and professional.

Lacy always answers my questions expeditiously and handles any issues that I might have in a very pleasant way.

This has been a wonderful service. Rubin is our technician and is always professional, answering any questions and addressing any concerns. The call center scheduling for appointments is easy and I more often than not utilize the texting feature.

I had a wonderful experience with Taylor at Culligan. She called me back after I left a message explaining that the water level in our softener was covering the salt and that our salt was getting low. Our last salt delivery was August 14, 2026, and our next delivery wasn’t scheduled until November. Taylor listened carefully to my concerns and was very polite and helpful. I asked if we could move our November salt delivery up to this month and also have the technician check the water level in the softener when they come out. She took care of everything and scheduled us for the next available appointment, which I really appreciated. Thank you so much, Taylor, for listening, being so helpful, and taking care of our appointment so quickly. Keep up the great work! 😊 Paula Ledford, Lakeland

Nicest people. Jessica is always incredibly helpful!

Culligan is just awesome. Been a customer for about 3 years now. Jaliee is great to deal with. She is very responsive and quick to handle any questions or issues.

Taylor was wonderful to work with and very helpful.

Lacy was awesome with getting my appointment scheduled! Thank you Lacy!

Quick, easy to schedule service appointment. Nice to speak with a human!

Lacy was so easy to work with in scheduling a service. Very friendly and polite! Also, the use of both texts and calls to make communication efficient and effective is extremely convenient.

Very thoughtful, very professional.

Taylor has been great helping me out with scheduling the maintenance of my equipment.thanks

We are very satisfied with Culligan. Staff are professional, on time and always ready to go the next step to ensure systems are functioning correctly. Office employees are excellent in assisting with scheduling and addressing our needs in a timely manner. Shoutout to Lacy and Ruben for their outstanding customer service.

The technicians are always thorough and kind (though I rarely need to speak with them). And the customer service (Jessica) is amazing. Quick callback and resolution.

Victor was very helpful and informative.